AI chatbots & AI agents · AI-first growth partner · Hyderabad
AI Chatbot and AI Agent Development Company in Hyderabad
Answer every enquiry instantly, qualify leads around the clock and never miss a follow-up. Brolly Agency builds website and WhatsApp chatbots and AI agents that know your business, book appointments, update your CRM and hand over to a person the moment a customer needs one.
Registered company since 2013
Human handover in every bot
Answers from your approved data
DPDP-aware data handling
In short
AI chatbot and AI agent development in Hyderabad
Brolly Agency is an AI chatbot and AI agent development company in Hyderabad. We build website chatbots, WhatsApp chatbots, lead-qualification bots, knowledge assistants trained on your own documents, and AI agents that follow up, book appointments and update your CRM. Every bot answers from your approved information, speaks in your tone in English, Telugu or Hindi, and hands over to your team when needed. Typical uses: clinics and hospitals answering appointment questions, colleges handling admission enquiries, real estate developers booking site visits, and online stores answering order questions. The AI automation audit is free.
✔︎ Best for: clinics, real estate, education, D2C, service and B2B businesses with repetitive enquiries
✔︎ Channels: website chat, WhatsApp Business API, Instagram and Facebook messages
✔︎ Connects to: CRMs such as Zoho CRM, HubSpot and LeadSquared, Google Calendar and Sheets
✔︎ You own the knowledge base, conversation data and accounts
Why it matters
Why do so many business chatbots disappoint customers?
Most chatbots frustrate people because they were built as menus or demos, not as part of a sales and service system with clear rules and a human behind them.
01
Rigid menus that can't answer real questions
Button-only bots break the moment a customer types a real question, so people abandon the chat or call anyway, and your team answers the same questions twice.
02
Confident wrong answers
Generic AI bots that are not grounded in your information can invent prices, policies or medical and legal advice, which damages trust and creates real risk for your business.
03
Chats that never become customers
Conversations that are not connected to your CRM, calendar or sales team end as transcripts nobody reads, instead of qualified leads and booked appointments.
What we build
AI chatbot and AI agent development services
We build what your customers actually need, on the channels they already use, and connect it to the systems your team already works in.
Website AI chatbots
A chat assistant on your website that answers questions, recommends the right service, captures contact details with consent and books calls, styled to match your brand.
WhatsApp chatbots
Bots on the official WhatsApp Business API that reply instantly to ad and website enquiries, share brochures and price lists, and route hot leads to your team.
Lead qualification bots
Conversational flows that ask about need, budget, location and timeline, score each lead and send only sales-ready enquiries to your team, with the answers attached.
AI agents for follow-up & appointment booking
Agents that follow up on unanswered enquiries, send reminders, check calendar availability and book, reschedule or confirm appointments within the rules you set.
Knowledge-base & support bots
Retrieval-based (RAG) assistants that answer from your FAQs, brochures, policies and product data, so replies come from approved content your team can check and update.
CRM integration, analytics & human handover
Every conversation logged to your CRM with source and intent, reporting on response time, qualified leads and bookings, and live handover to a person when it matters.
Who we help you reach
Who needs an AI chatbot, and what are their customers really asking?
Good bots start with real conversations. We look at who is paying for the enquiries, who is asking the questions, and what each side needs to say yes.
Appointment-led businesses
Clinics, salons and service centres
Who they are: owners and front-desk teams answering the same questions about timings, prices and availability all day, and missing enquiries after hours.
Their customers ask: “Is the doctor available on Saturday?”, “root canal cost in Kukatpally”, “can I move my slot to 5 pm?”
What convinces them → what we build: a fast, accurate answer and an easy booking. A booking assistant that answers from your approved information, checks slots, books and reminds, and passes clinical or sensitive questions to your staff.
High-consideration sales
Real estate, education and finance teams
Who they are: sales heads paying for leads that go cold because the team cannot call everyone back quickly enough.
Their customers ask: “Is the project RERA registered?”, “what is the placement support for this course?”, “which documents do I need?”
What convinces them → what we build: verified facts and a quick, human next step. A qualification bot and follow-up agent that shares approved information, captures budget and timeline, books site visits or counselling calls and alerts the right person.
Support-heavy teams
D2C, SaaS and B2B companies
Who they are: founders and support managers handling a growing volume of order, onboarding and product questions without growing headcount at the same rate.
Their customers ask: “Where is my order?”, “how do I connect this with Tally?”, “please send a quote for 500 units”.
What convinces them → what we build: answers without waiting. A knowledge-base support bot plus agents that check order status, raise tickets or quote requests and escalate to people with full context.
The Brolly Growth System
How we build AI chatbots and agents that grow your business
01
Understand
We review your enquiry logs, call notes and FAQs to find the conversations worth automating, and the ones that must stay human.
02
Reach
We place the assistant where customers already arrive: your website, WhatsApp, Instagram and campaigns from Meta Ads and Google Ads.
03
Convert
Conversation design, tone and prompts that answer clearly, handle objections and always offer a next step: book, call or talk to a person.
04
Automate
CRM, calendar and WhatsApp integrations, lead scoring and follow-up agents, built alongside our marketing automation work.
05
Scale
We review transcripts, fix wrong or missed answers, measure bookings and lead quality, and extend the bot to new use cases that pay back.
AI handles instant answers, qualification, summaries, reminders and routine bookings. Our team handles conversation design, guardrails, data privacy, integration testing and the regular review of what the bot gets wrong.
Free growth audit
See where your next qualified leads will come from
Tell us the questions your team answers most. We will map which conversations to automate, what the bot should never answer, and how it plugs into your CRM and calendar.
Proof, not promises
What results have Brolly clients reported?
We do not name chatbot clients or publish chatbot results we cannot verify. These client-reported results come from lead campaigns we have run, the kind of enquiry volume an AI assistant helps your team answer and follow up faster.
Dental clinic · Lead campaign
Dr. Himabindu Dental Clinic: 45 patient leads in 15 days
45 patient leads and 20–25 reported clinic visits from a 15-day campaign on ₹2,500 of media spend, about ₹55.56 per lead. Client-reported.
Salon · Meta Ads
ADAM Saloon: around 30× ROAS
Roughly ₹30K in reported sales for every ₹1K of Meta Ads spend, across six months of ongoing work. Client-reported.
Cosmetic surgery · Website & local SEO
Medini Cosmetic Surgery, KPHB
Recovered from a hack that created about 3.6 lakh spam URLs (cleaned down to around 3k), rebuilt on WordPress and relaunched with local SEO plus Google and Meta ads.
AI + human
What AI does, and what our team does
A chatbot is only as good as the people who design, limit and maintain it. Here is how the work is split.
What AI does
✔︎ Answers routine questions instantly in natural language
✔︎ Qualifies, scores and tags leads
✔︎ Books, reschedules and reminds within your calendar rules
✔︎ Summarises each conversation for your team
✔︎ Spots common questions your website does not answer yet
What our team does
✔︎ Decides what the bot may and may not answer
✔︎ Writes and approves the knowledge base and tone of voice
✔︎ Builds guardrails, fallbacks and human handover
✔︎ Sets consent, retention and access rules for personal data
✔︎ Reviews transcripts and reports leads, bookings and response time
How to choose
How do you choose an AI chatbot development company in Hyderabad?
Demos all look impressive. These six questions show whether a bot will hold up with real customers.
Is the bot grounded in your own information?
Ask how it avoids made-up answers: retrieval from your approved content, clear fallbacks, and refusal rules for topics it should not handle.
Can it hand over to a human?
Every bot needs a fast route to a person, with the conversation history passed along so the customer never repeats themselves.
Does it connect to your CRM and calendar?
A chatbot that cannot create leads, tag their source or book slots is just an FAQ page with extra steps.
How is personal data handled?
Ask where data is stored, who can access it, how long it is kept and how consent is captured under the Digital Personal Data Protection Act, 2023.
Who maintains it after launch?
Bots need regular transcript reviews, updated information and new flows as your offers, prices and policies change.
Do you own the content and data?
Your knowledge base, conversation logs and accounts should stay yours if you ever change vendors. With Brolly, they do.
Across Hyderabad & India
AI chatbots for businesses across Hyderabad
We design and test bots for how Hyderabad customers actually write, including mixed English, Telugu and Hindi messages and the localities they mention. We work with businesses across Hyderabad, Secunderabad and Telangana, and with clients across India from our Hyder Nagar office.
Kukatpally & KPHB
Hyder Nagar
Gachibowli
HITEC City & Madhapur
Kondapur
Banjara Hills
Jubilee Hills
Ameerpet
Secunderabad
Miyapur
Kompally
Manikonda
Dilsukhnagar & LB Nagar
Uppal
FAQs
AI chatbot and AI agent questions we get asked
What does an AI chatbot development company do?
An AI chatbot development company plans, builds, integrates and maintains conversational assistants for websites, WhatsApp and social messaging. Brolly Agency, based in Hyderabad, designs the conversations, grounds the bot in your own information, connects it to your CRM and calendar, adds human handover and measures leads and bookings.
What is the difference between an AI chatbot and an AI agent?
A chatbot mainly answers questions in a conversation. An AI agent can also take actions within rules you set, such as checking availability, booking an appointment, updating a CRM record or sending a follow-up. Many businesses start with a chatbot and add agent actions once the answers are reliable.
How much does AI chatbot development cost in Hyderabad?
Cost depends on channels, number of use cases, integrations and conversation volume. Brolly quotes a fixed project fee for the build and a fixed monthly fee for support and optimisation after a free audit. AI model usage and WhatsApp messaging fees are usage-based and shown separately in your quote.
Can one chatbot work on both our website and WhatsApp?
Yes. We can use one knowledge base and logic across your website chat and the official WhatsApp Business API, with channel-specific flows where needed. Leads from both are logged in the same CRM with their source. See our WhatsApp marketing services.
How do you stop a chatbot from giving wrong answers?
We ground answers in your approved content using retrieval, restrict topics, write fallback and refusal rules, and test against real customer questions before launch. Medical, legal and financial advice is routed to qualified people. After launch we review transcripts regularly and correct any gaps.
Can the chatbot hand over to a human agent?
Yes. Every bot we build has a “talk to a person” route and rules that escalate high-value, complex or unhappy conversations to your team during working hours with the full chat history, and capture a callback request outside them.
Which CRMs and tools can you integrate with?
We commonly integrate with CRMs such as Zoho CRM, HubSpot and LeadSquared, plus Google Sheets, Google Calendar, booking tools and the WhatsApp Business API, using native connectors, webhooks or automation platforms. The free audit confirms what fits your current stack and our marketing automation setup.
Is an AI chatbot compliant with India's data protection law?
It can be, if it is designed for it. The Digital Personal Data Protection Act, 2023 expects clear notice and consent, purpose limits, reasonable security and a way to withdraw consent. We build consent prompts, limit what is collected, restrict access and document retention with you, and recommend your legal adviser reviews the final policy.
How long does it take to build an AI chatbot?
A focused FAQ and lead-capture bot can usually go live within a few weeks, while bots with several integrations, agents and channels are rolled out in stages. Timelines depend on how ready your content is and, if WhatsApp is included, on Meta business verification.
How does Brolly combine AI and people on chatbot projects, and which industries do you serve?
AI does the answering, qualifying, summarising and routine booking. Our team designs the conversations, decides what the bot must never answer, configures privacy and handover, tests integrations and reviews transcripts. Brolly Agency is a full-service digital marketing agency serving every niche. See the industries we serve.
Keep exploring
Services that work well with AI chatbots
A chatbot delivers most when it sits inside a connected growth system. Explore related services and industries:
Free AI automation audit
Give every customer an instant, accurate answer
Tell us where enquiries come from and what your team answers most. We reply within 24 hours and will map your first chatbot or AI agent, its guardrails and integrations, free of charge.
Brolly Agency · 3rd Floor, Dr. Atmaram Estates, Metro Pillar No. A689, Vasantha Nagar Main Road, Hyder Nagar, Hyderabad, Telangana 500072 · +91 81420 44555 · brollyagency@gmail.com · Mon–Sat, 10 AM–7 PM