WhatsApp marketing · AI-first growth partner · Hyderabad
WhatsApp Marketing & Automation Services in Hyderabad
Make WhatsApp your fastest and most measurable sales channel. Brolly Agency sets up the official WhatsApp Business API, runs click-to-WhatsApp ads, sends broadcasts to customers who opted in, builds AI chatbots that reply instantly, and connects every chat to your CRM so no enquiry goes cold.
Registered company since 2013
Official WhatsApp Business API only
Opt-in, DPDP-aware messaging
Monthly reports on leads, CPL and sales
In short
WhatsApp marketing and automation in Hyderabad
Brolly Agency provides WhatsApp marketing and automation services in Hyderabad for clinics, salons, academies, boutiques, real estate developers and e-commerce brands. We set up the official WhatsApp Business API, start conversations with click-to-WhatsApp ads on Facebook and Instagram, send opt-in broadcasts for offers and reminders, and automate first replies, lead qualification and follow-up. Everything is measured in conversations started, replies and sales. Example: Katha Studio's Diwali campaign started 183 WhatsApp conversations for Rs 3,390 (Meta Ads Manager). The WhatsApp audit is free.
✔︎ Best for: clinics, salons, real estate, education, retail, D2C, services and B2B teams that sell over chat
✔︎ Channels: WhatsApp Business API, click-to-WhatsApp ads, website buttons, QR codes
✔︎ First live flows: usually within weeks, depending on Meta business verification
✔︎ You own your WhatsApp number, templates and contact data
Why it matters
Why do WhatsApp enquiries go cold for most businesses?
Many of your customers would rather message you on WhatsApp than fill in a form or wait on hold. The problem is rarely the channel. It is what happens after the first “Hi”.
01
Slow, manual replies
Enquiries from ads and your website land on one phone. Replies take hours, nobody follows up after office hours, and warm leads message a competitor instead.
02
Broadcasts that put your number at risk
Unofficial bulk-sender tools and unsolicited blasts get numbers reported, restricted or banned, and they ignore the consent rules in India's Digital Personal Data Protection (DPDP) Act, 2023.
03
No link between chats and sales
Without CRM sync and tracking, you cannot tell which ad, keyword or campaign produced a paying customer, so budget decisions become guesses.
What's included
What our WhatsApp marketing services include
One connected WhatsApp system, from the ad that starts the chat to the follow-up that closes the sale. Pick the pieces you need or let us run the whole journey.
WhatsApp Business API setup & verification
Meta Business verification, display-name approval, a Meta-authorised Business Solution Provider (BSP) that fits your budget, number migration and an official business account application where eligible, all registered to your business.
Click-to-WhatsApp ads
Facebook and Instagram ads that open a WhatsApp chat instead of a form, with pre-filled questions, targeting by Hyderabad locality and interest, and conversion tracking back to Meta Ads Manager.
Opt-in broadcasts & template messages
Approved marketing, utility and authentication templates, segmented lists built only from opted-in contacts, and send schedules that protect your number's quality rating and messaging limits.
AI chatbots & lead qualification
WhatsApp chatbots that answer FAQs, ask qualifying questions, share brochures or price lists and book calls or visits around the clock, with a “talk to a person” option in every flow.
CRM sync & lead nurture
Every chat lands in your CRM or sheet with source, campaign and status. Drip sequences, reminders and re-engagement messages move each lead from enquiry to sale.
Landing pages & click-to-chat buttons
WhatsApp buttons, QR codes and landing pages that start the right conversation with the right context, plus GA4 events for every click-to-chat so you see which page drives enquiries.
Who we help you reach
Who uses WhatsApp marketing, and what do their customers expect?
We start with the people on both ends of the chat: the business owner who needs predictable enquiries, and the customer who wants a quick, trustworthy answer before they buy.
Local services
Clinic, salon and local-service owners
Who they are: busy owners in Kukatpally, Madhapur or Dilsukhnagar who get dozens of “price?” and “timings?” messages every day and answer them between appointments.
Their customers ask: “dentist near me open now”, “price for hair smoothening”, “can I book for Sunday morning?”
What convinces them → what we build: a fast, clear answer. Instant FAQ and booking replies, appointment reminders that cut no-shows, and a polite review request after the visit.
High-ticket sales
Real estate, education and high-ticket sellers
Who they are: sales and admission teams handling site-visit, course or demo enquiries from ads, portals and referrals, where speed of follow-up decides who wins the customer.
Their customers ask: “2BHK in Kokapet price list”, “fee structure for data science course”, “EMI options available?”
What convinces them → what we build: relevant detail and a human who follows up. Qualification flows (budget, location, timeline), brochure delivery, auto-assignment to the right counsellor or sales rep, and reminders until a visit or demo is booked.
Repeat buyers
D2C, retail and B2B brands
Who they are: brands that want repeat orders, reorders and dealer enquiries without adding support headcount.
Their customers ask: “Is COD available?”, “Where is my order?”, “Please send your catalogue and dealer price.”
What convinces them → what we build: reliability. Catalogue and order-update messages, cart and reorder reminders to opted-in buyers, and dealer-lead routing straight into your CRM.
The Brolly Growth System
How we turn WhatsApp conversations into sales with AI
01
Understand
We map your customer journey, enquiry volume, reply times and the questions customers ask most, and check your number, consent records and templates.
02
Reach
We bring the right people into the chat with click-to-WhatsApp ads, Google Ads, QR codes and website buttons.
03
Convert
Conversation flows, quick replies and templates written to answer objections fast and move each lead to a call, visit, booking or order.
04
Automate
AI chatbots, CRM sync, lead scoring and timed follow-ups, so no enquiry waits and every lead has a next step. See our marketing automation work.
05
Scale
We track reply time, cost per lead, lead quality and sales by source, cut what wastes budget and reinvest in the flows that convert.
AI handles instant replies, FAQ answers, lead scoring and first drafts of message copy. Our strategists handle your offer, template approvals, consent rules and the weekly decisions on budget, flows and follow-up.
Free growth audit
See where your next qualified leads will come from
Share your business name and WhatsApp number. We will review your reply times, enquiry flow and ad-to-chat journey, and show you the three fixes most likely to lift qualified leads.
Proof, not promises
What results have Brolly clients reported?
We do not publish WhatsApp case studies we cannot verify. These client-reported results come from lead-generation work we have delivered; WhatsApp automation is how we make sure leads like these are answered fast and followed up until they buy.
Dental clinic · Lead campaign
Dr. Himabindu Dental Clinic: 45 patient leads in 15 days
45 patient leads and 20–25 reported clinic visits from a 15-day campaign on ₹2,500 of media spend, about ₹55.56 per lead. Client-reported.
Salon · Meta Ads
ADAM Saloon: around 30× ROAS
Roughly ₹30K in reported sales for every ₹1K of Meta Ads spend, across six months of ongoing work. Client-reported.
Cosmetic surgery · Website & local SEO
Medini Cosmetic Surgery, KPHB
Recovered from a hack that created about 3.6 lakh spam URLs (cleaned down to around 3k), rebuilt on WordPress and relaunched with local SEO plus Google and Meta ads.
Click-to-WhatsApp campaigns with verified results (Meta Ads Manager figures):
AI + human
What AI does, and what our team does
AI makes WhatsApp fast and always on. People make it trustworthy, compliant and profitable. You get both, with clear ownership of each job.
What AI does
✔︎ Replies to new enquiries in seconds, day and night
✔︎ Answers common questions only from your approved price lists, FAQs and policies
✔︎ Asks qualifying questions and scores each lead
✔︎ Summarises long chats and drafts follow-up and broadcast copy for testing
✔︎ Flags hot leads and unhappy customers for a person to pick up
What our team does
✔︎ Defines your offer, segments and what a qualified lead means for you
✔︎ Writes templates and gets them approved within WhatsApp Business policies
✔︎ Sets up opt-in capture, consent records and opt-out handling
✔︎ Reviews conversations weekly and fixes where leads drop off
✔︎ Reports leads, CPL and sales monthly and agrees next steps with you
How to choose
How do you choose a WhatsApp marketing agency in Hyderabad?
Ask these six questions before you sign. They separate a growth partner from a bulk-message seller.
Do they use the official WhatsApp Business API?
Unofficial “bulk WhatsApp” software breaks WhatsApp's terms and puts your number at risk. Ask which Meta-authorised provider they use and whether the account is registered to your business.
How do they collect and record opt-in?
WhatsApp requires opt-in before you message people, and the DPDP Act, 2023 expects clear, purpose-specific consent. A good agency shows you where consent is captured and how opt-outs are honoured.
Who owns the number, templates and data?
You should. With Brolly, your Meta Business account, WhatsApp number, templates and contact lists stay in your name, and you can take them with you at any time.
Is WhatsApp connected to your ads and CRM?
WhatsApp works best as part of a system: ads that start chats, flows that qualify, and a CRM that tracks every lead through to a sale.
Is there a fast human handover?
Bots should handle the routine and pass complex, high-value or unhappy conversations to a person quickly, with the full chat history attached.
What will they report every month?
Look for reply times, qualified leads, cost per lead and sales by source, not only messages sent or read rates.
Across Hyderabad & Telangana
WhatsApp marketing for businesses across Hyderabad
Customers here switch easily between English, Telugu and Hindi, and expect a reply within minutes. We plan click-to-WhatsApp targeting and reply flows locality by locality, for businesses across Hyderabad, Secunderabad and the rest of Telangana, and work with clients India-wide.
Kukatpally & KPHB
Hyder Nagar
Gachibowli
HITEC City & Madhapur
Kondapur
Banjara Hills
Jubilee Hills
Ameerpet
Secunderabad
Miyapur
Kompally
Manikonda
Dilsukhnagar & LB Nagar
Uppal
FAQs
WhatsApp marketing questions businesses ask us
What are WhatsApp marketing services?
WhatsApp marketing services help a business find, engage and convert customers on WhatsApp. They usually include WhatsApp Business API setup, click-to-WhatsApp ads, opt-in broadcast campaigns, chatbot and auto-reply flows, CRM integration and reporting. Brolly Agency delivers these as one connected system for businesses in Hyderabad and across India.
What is the difference between the WhatsApp Business app and the WhatsApp Business API?
The free WhatsApp Business app suits one phone and a small team. The WhatsApp Business API, part of Meta's WhatsApp Business Platform, is accessed through a Meta-authorised provider and supports multiple agents, chatbots, CRM integration and approved template broadcasts. Growing businesses use the API to automate and measure WhatsApp at scale.
Is bulk WhatsApp marketing legal in India?
Promotional WhatsApp messages are allowed when you use the official WhatsApp Business Platform, send approved templates and message only people who have opted in. Unofficial bulk-sender tools violate WhatsApp's terms and can get numbers banned. Under India's DPDP Act, 2023 you also need clear consent for the purpose and an easy way to opt out.
How much do WhatsApp marketing services cost in Hyderabad?
There are three parts. Meta charges per template message by category (marketing, utility or authentication), billed through your provider, and those rates change from time to time. Click-to-WhatsApp ad spend is paid directly to Meta. Brolly's setup and management is a fixed monthly fee that we quote after a free audit of your current WhatsApp journey.
What are click-to-WhatsApp ads, and do they work?
Click-to-WhatsApp ads are Facebook and Instagram ads whose button opens a WhatsApp chat with your business instead of a website or form. They suit businesses that close sales through conversation. They work best with instant auto-replies, a few qualifying questions and quick human follow-up, which is how we set them up through our Meta Ads team.
Can a WhatsApp chatbot hand over to a human?
Yes, and it should. Every chatbot flow we build includes a “talk to a person” option and rules that pass high-value, complex or unhappy conversations to your team with the full chat history, so customers never get stuck in a loop. Learn more about our AI chatbot development.
Can WhatsApp be connected to our CRM?
Yes. Through the WhatsApp Business API we can sync chats and lead details with CRMs such as Zoho CRM, HubSpot or LeadSquared, or with a Google Sheet, tag each lead by source and campaign, and trigger follow-ups when a lead's status changes. That is how WhatsApp becomes part of your marketing automation.
How does Brolly use AI in WhatsApp marketing?
AI answers routine questions from your approved information, qualifies and scores leads, summarises long chats for your team and helps draft message copy for testing. Our strategists set the rules, approve every template, review conversations weekly and stay accountable for leads, cost per lead and sales.
How long does WhatsApp Business API setup take?
Setup time depends mainly on Meta business verification and display-name approval, which can take anywhere from a few days to a few weeks. Once approved, simple auto-replies can go live quickly, while chatbot, CRM and campaign flows are rolled out in stages and tested before each one goes live.
Do you work only with certain industries?
No. Brolly Agency is a full-service, AI-first digital marketing agency in Hyderabad working with businesses in every niche, including healthcare, real estate, education, retail, D2C, professional services and B2B. See the industries we serve.
Keep exploring
Services that work well with WhatsApp marketing
WhatsApp performs best as one part of a connected growth system. Explore the services and industries it supports:
Free WhatsApp growth audit
Make WhatsApp your fastest route from enquiry to sale
Tell us how customers reach you today. We reply within 24 hours and will audit your WhatsApp setup, reply times and ad-to-chat journey for free, with a clear plan for what to automate first.
Brolly Agency · 3rd Floor, Dr. Atmaram Estates, Metro Pillar No. A689, Vasantha Nagar Main Road, Hyder Nagar, Hyderabad, Telangana 500072 · +91 81420 44555 · brollyagency@gmail.com · Mon–Sat, 10 AM–7 PM